Refund Policy
At Maa Web Host, we strive to provide reliable and affordable web hosting and digital services.
This refund policy explains the conditions under which refunds may be issued.
1. No Refunds
All purchases made with Maa Web Host are final. We do not offer refunds for any products or services
unless the service is non-functional due to an issue caused by us and cannot be resolved.
2. Refund Exceptions
A refund may be considered only if all the following conditions are met:
- The service is not functioning as advertised.
- Our technical support team is unable to resolve the issue within a reasonable time.
- The refund request is submitted within 14 days of the original purchase date.
3. Refund Request Process
- Email our support team with your order details and issue description.
- Our technical team will investigate and attempt to resolve the issue.
- If the issue cannot be resolved and is confirmed to be our fault, a refund will be approved.
- Refunds will be issued to the original payment method used during purchase.
4. Refund Exclusions
Refunds will not be issued in the following cases:
- Change of mind after purchase.
- Incorrect installation, configuration, or misuse of the service.
- Compatibility issues with third-party software or scripts.
- Account suspension or termination due to violation of our terms of service.